Last updated: 01/21/2026

This Privacy Policy describes how WE DUNK (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on wedunk-shop.com (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services.

Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site with a new “Last updated” date.

How We Collect and Use Your Personal Information

We collect your information in order to provide our Services and improve your experience. This information may come from direct, automatic, or third-party sources.

Information Collected Directly From You

  • Contact details: name, address, phone number, email.

  • Order information: billing and shipping address, payment confirmations.

  • Account information: username, password, security questions.

  • Customer service: any information included in your communications with us.

Information Collected Automatically

We collect usage data through cookies, pixels, and similar technologies, including information about your device, browser, network, IP address, and your interactions with the Site.

Information Obtained From Third Parties

  • Service providers such as WooCommerce and payment processors.

  • Tracking technologies used for our emails and advertising campaigns.

How We Use Your Personal Information

  • Providing products and services: processing your orders, payments, deliveries, returns, and account management.

  • Marketing and advertising: sending promotional communications via email, SMS, or postal mail. If you are in the EEA, this is based on our legitimate interest (Art. 6(1)(f) GDPR).

  • Security and fraud prevention: protecting our Services and users against fraud, abuse, or other illegal activities.

  • Communication and improvement: customer support and optimisation of our Services.

  • SMS marketing: sending SMS notifications about orders, reminders, promotions, and reviews. Data is shared only with partners necessary to operate the SMS service.

Cookies

We use cookies for the operation of the Site, to remember your actions and preferences, as well as for analytics and marketing purposes.

For more details, please refer to Shopify – Cookies (or the relevant cookie information page provided by our platform).

Disclosure of Personal Information

We may share your information:

  • With service providers and vendors performing services on our behalf.

  • With business and marketing partners.

  • With affiliates, or in connection with a business transaction such as a merger, acquisition, or asset transfer.

User-Generated Content

Reviews and any other content you post on the Site are public and can be viewed by anyone.

Third-Party Websites and Links

We are not responsible for the privacy or security practices of websites that are linked from our Site. You should review their own privacy policies.

Children’s Data

The Services are not intended for children, and we do not knowingly collect their information.

Parents may request deletion of such data by contacting us at contact@wedunk-shop.com.

Security and Data Retention

No security measure is perfect. However, we implement reasonable safeguards to protect your information.

We retain data for as long as necessary to:

  • manage your account,

  • provide the Services,

  • comply with legal obligations,

  • or resolve disputes.

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to your personal data.

  • Deletion (right to be forgotten).

  • Correction (rectification) of inaccurate data.

  • Data portability.

  • Restriction of processing and withdrawal of consent where applicable.

  • Management of your communication and marketing preferences.

Complaints

If you have a complaint, you can contact us at contact@wedunk-shop.com or at our postal address.

You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your data may be transferred to and processed outside your country of residence, including in countries that may not provide the same level of data protection.

In such cases, we implement appropriate safeguards (e.g. Standard Contractual Clauses) to protect your information.

SMS Marketing

By opting in to SMS marketing, you consent to receive notifications, reminders, and offers via text message.

To unsubscribe, you can reply STOP to any SMS, or use the unsubscribe link provided, where applicable.

Arbitration and Class Action Waiver

Any claim will be resolved through individual arbitration administered by the American Arbitration Association, unless you opt out within 30 days by contacting contact@wedunk-shop.com.

You may not participate in any class action, collective, or representative proceeding.

Contact

If you have any questions about privacy or this Policy, you can contact us at:

Email: contact@wedunk-shop.com

We act as the data controller of your personal information in accordance with applicable law.